What is Kinn?
Kinn is a community intelligence platform. It connects to the places your users already talk — Discord, Reddit, support systems, error trackers — and lets you ask questions about what they're saying in plain language, instead of reading every thread yourself.
Kinn is built for the people who own a product's relationship with its community — community and support leads, product and growth teams, indie developers and studios. The promise is simple: everything your users are saying, everywhere they're saying it, in one place you can actually question. You bring the goal; Kinn does the reading.
A few of the things teams use Kinn for:
- Spotting bugs as they surface across community channels, before they pile up in your tracker.
- Triaging and grouping reports so the signal isn't buried in noise.
- Tracking what users are asking for and how sentiment shifts over a release.
- Comparing how a launch is landing across communities that each skew differently.
How Kinn works
Three pieces, in order:
- Integrations are the input — the places Kinn reads from. You decide exactly what it watches, from Discord channels to subreddits to your Jira projects, and it watches nothing else.
- Queries are how you get answers — plain-language questions answered only from the integrations you've connected. This is where most of your time goes.
- Capabilities are everything the agent can do beyond answering — charts, shareable reports, durable notes, content discovery, and more, all from the same chat box.
The more you connect, the more Kinn can do — its real edge is connecting signal across sources, which it can only do for sources you've given it.
Next steps
- Integrations — connect the tools where your users and team already work.
- Queries — ask questions in plain language and get powerful answers.
- Capabilities — go beyond answers with charts, reports, notes, and more.