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Kinn documentation

Turn community feedback into answers.

Connect the places your users already talk, then ask questions across every conversation in plain language.

Kinn is a community intelligence platform. It connects to the places your users already talk — Discord, Slack, Reddit, app stores, social posts, and support inboxes — and lets you ask questions about what they're saying in plain language, instead of reading every thread yourself.

Kinn is built for the people who own a product's relationship with its community — community and support leads, product and growth teams, indie developers and studios. The promise is simple: everything your users are saying, everywhere they're saying it, in one place you can actually question. You bring the goal; Kinn does the reading.

A few of the things teams use Kinn for:

  • Spotting bugs as they surface across community channels, before they pile up in your tracker.
  • Triaging and grouping reports so the signal isn't buried in noise.
  • Tracking what users are asking for and how sentiment shifts over a release.
  • Comparing how a launch is landing across communities that each skew differently.

How Kinn works​

The more you connect, the more Kinn can do — its real edge is connecting signal across sources, which it can only do for sources you've given it.

Next steps​

Follow the quickstart to create your first useful setup. Then explore integrations, learn how to ask effective questions, and see everything Kinn can do.