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Integrations

An integration is any place Kinn reads from. Integrations are the input to everything Kinn does — when you ask a question, the answer is built only from the integrations you've connected. Without at least one, there's nothing to query.

How integrations connect

Integrations come in two broad shapes, depending on whether you're pointing Kinn at a space you control or at public content anyone can see.

Spaces you own or control. For these you grant Kinn access and then choose the slice it can see — a Discord server (where you pick the channels), your Jira projects, or your GitHub repositories. Kinn only ever sees what you've explicitly connected.

Public content you point Kinn at. For these there's nothing to own — you just tell Kinn what to follow: subreddits on Reddit, channels or playlists on YouTube, or creator profiles and individual video URLs on TikTok and Instagram. Some ask you to authorize read-only access first; others need no account connection at all.

Either way the principle is the same: you decide exactly what Kinn watches, and it watches nothing else.

Reading vs. writing

Most integrations are read-only — Kinn ingests what's there and never changes it. A few are two-way: on top of reading, Kinn can write back. Jira is the clearest example — Kinn can create and update issues in the projects you connect, which is how a bug surfaced in your community becomes a tracked ticket.

note

Two-way integrations can make changes in the connected system. They're always scoped to what you've connected (for example, specific Jira projects), and each integration's page spells out exactly what it can and can't do.

At a glance

IntegrationHow you connect itYou scope it toDirection
DiscordAuthorize a bot in your serverChannelsRead-only
RedditAuthorize read-only accessSubredditsRead-only
YouTubeAuthorize read-only accessChannels, playlists, videosRead-only
TikTokNo account neededProfiles, video URLsRead-only
InstagramNo account neededProfiles, post URLsRead-only
SteamNo account neededGames (store page / App ID)Read-only
App Store (iOS)By store listing (+ optional API key)Apps (App ID)Read-only
Google PlayBy store listingApps (package name)Read-only
JiraAuthorize via AtlassianSelected projectsTwo-way
GitHubInstall the GitHub AppSelected repositoriesRead-only
WebsiteEnter your site URLYour own site / blogRead-only

How syncing works

When you first connect an integration, Kinn pulls in a window of recent history so you have something to query right away. After that, it keeps up with new activity in the background.

How far back the initial sync reaches, and how quickly new activity shows up, varies by integration — each integration page notes the specifics.

Why connect more than one

Kinn's answers are only as complete as the integrations behind them. Connecting more integrations doesn't just add volume — it lets Kinn connect signal across them. A bug that shows up in your Discord, your subreddit, and your GitHub issues at once is a very different priority than one mentioned in a single stray comment, and Kinn can only see that pattern if all three are connected.

A common shape for a setup:

  • A community integration or two (Discord, Reddit, Steam) for what people are saying
  • A social integration (YouTube, TikTok, Instagram) if creators or video are part of your story
  • A tracker (Jira, GitHub) to tie what you learn back to your backlog

Managing integrations

You can add, pause, or remove integrations at any time, and adjust what each one is scoped to. Removing an integration stops Kinn from reading it going forward.

Available integrations

Every integration page follows the same shape:

  • What it pulls in — the data Kinn reads from that integration.
  • How to connect — step-by-step setup.
  • Permissions — exactly what access Kinn needs and why.
  • What you can now ask — example queries unlocked by this integration.
IntegrationWhat it's good for
DiscordLive community and support-channel chatter
RedditPublic discussion and broader sentiment
YouTubeViewer comments on your channels, playlists, and videos
TikTokCreator/video performance and comments
InstagramCreator/post performance and comments
SteamReviews, review metrics, and discussion forums for any game
App StoreiOS app reviews (up to 500, or all with an API key)
Google PlayAndroid app reviews
SentryCrash and error signal
JiraYour existing issue backlog
GitHubIssues and discussions on OSS projects
WebsiteYour own docs, blog, and changelog as searchable context