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What Kinn Can Do

Most of your time in Kinn is spent asking questions and reading the answers. But the agent can do more than answer — it can visualize, export, remember, discover, read your files, and change your setup, all from the same chat box. This page is a map of those capabilities; each one has a dedicated page under Capabilities with the details and tips.

You don't need to memorize any special syntax. Everything here is triggered by asking for it in plain language — "chart that," "turn this into a PDF," "remember that we shipped 2.1 on Monday." The pages linked below tell you what's possible and how to phrase the ask so you get the best result.

What the agent can do​

  • Charts & visualizations — turn a result into a line, bar, pie, heatmap, or one of a dozen other chart types, in chat or inside a report.
  • Reports & exports — generate a branded PDF report or export tabular results as a CSV or Excel workbook.
  • Notes & memory — have Kinn durably remember facts about your product (launch dates, recurring bugs, decisions) so they inform later answers.
  • Discovering new content — find conversations about your product on YouTube, TikTok, and Reddit that you haven't connected yet.
  • Analyzing your files — attach a CSV, spreadsheet, JSON Lines, or text file and have Kinn read it alongside your community feedback or import it as a durable collection.
  • Managing sources from chat — connect feedback sources and update your product info by pasting URLs into the conversation.

Kinn can also create and triage issues in your tracker — see Bug detection & triage and the Jira integration.

For the controls around the conversation itself—including history, saved prompts, attachments, and sharing—see Using Kinn chat.

Reading vs. making changes​

Some capabilities only read and analyze your data; others change your setup or write to a connected tool. Viewers, Editors, and Admins can ask questions and read connected data. Actions that change things—connecting a source, saving or deleting a note, or changing Jira—require the Editor or Admin role.

If you ask for an action you don't have permission for, Kinn will tell you rather than doing it silently.

Suggested prompts​

When you open a product, Kinn proposes a few starter prompts tailored to what's actually happening in your connected feedback — a sentiment shift, a volume spike, a recurring theme. They're a fast way to find a thread worth pulling on when you're not sure where to start. If you ever feel stuck, the best move is still to ask the agent directly what it can help with.