Discord

Connecting Discord lets Kinn read the conversations in your server — support channels, bug reports, general chatter — so you can ask questions about what your community is saying instead of scrolling through it.

For most teams Discord is the fastest source to connect and the richest one to start with, because it's where users tend to report problems in real time.

What it pulls in

Once connected, Kinn reads messages from the text channels its bot can see, including:

• Standard text channels
• Threads
• Forum channel posts and their replies

It does not read:

• Direct messages between users
• Voice channels
• Any channel the Kinn bot's role doesn't have access to — so private channels stay private unless you deliberately give the bot a role that can see them

note

Kinn pulls a window of recent history when you first connect, then keeps up with new messages going forward. Check your current plan for exactly how far back the initial sync reaches.

How to connect

You'll need the Manage Server permission on the Discord server you want to connect.

1. From your dashboard, go to Sources → Add source → Discord.
2. You'll be redirected to Discord's authorization screen. Pick the server you want to connect from the dropdown.
3. Review the requested permissions (see below) and click Authorize. This adds the Kinn bot to your server.
4. Back in Kinn, choose which channels to include. You can include everything the bot can see, or hand-pick specific channels — pointing Kinn at your support and bug-report channels first usually gives the cleanest signal.
5. Wait for the initial sync to finish. Once it shows as synced, you're ready to run your first query.

tip

You can add or remove channels later from the source's settings, so it's fine to start narrow and widen once you see what's useful.

Permissions

Kinn requests read-only access. The bot asks for:

• View Channels — so it can see the channels you've chosen to include.
• Read Message History — so it can ingest past and ongoing messages.

To read the actual text of messages (not just metadata), the bot relies on Discord's Message Content intent. This is a privileged intent that Kinn's application is configured for — there's nothing you need to enable on your end.

Kinn does not request permission to send messages, manage channels, manage roles, kick or ban members, or change any server settings. It can't post in your server or modify anything.

What you can now ask

Once Discord is connected and synced, try:

• What are people complaining about in #support this week?
• Are there any new bugs being reported since yesterday?
• What features are users asking for most often?
• Summarize the feedback on the latest release.
• Is anyone having trouble with installation?

See Writing good queries for how to get sharper answers, and Example queries for a fuller library grouped by what you're trying to do.